What is the check-in and check-out policy at The Parkgate Hotel?
Check-in is at 16:00 and check-out is by 11:00.
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The Parkgate Hotel, Cardiff
141US$
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10% less
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Key details
About the Hotel
Westgate Street,
Cardiff,
United Kingdom,
CF10 1DA,
South Glamorgan
- Steps from Cardiff Castle
Perfect
8.9
9.1
3.8
4.3
Loved by guests
"Used the spa facilities which was very relaxing."
"The room request had been actioned with a great view."
"I want to rave about the shower."
The Parkgate Hotel, a 4-star establishment with an 8.8/10 rating on Booking.com, features period architecture combined with contemporary luxury. This Cardiff hotel offers a restaurant, fitness center, and an
Rooms & Amenities
Accommodations at The Parkgate Hotel include 170 rooms, each equipped with air conditioning, free WiFi, and flat-screen TVs. Options range from
Dining & Refreshments
Dining is highlighted by
Leisure & Wellness
The Parkgate Hotel features an exclusive rooftop spa with
Location & Transportation
Conveniently located in Cardiff Centre, The Parkgate Hotel is within walking distance of the
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room
2 persons
28 m²
1 King-size bed
Shower
Heating
room details
Junior Suite
2 persons
34 m²
1 Double bed
Shower
Heating
room details
Superior Queen Room
2 persons
21 m²
1 Double bed
Shower
Heating
room details
Deluxe Twin Room
2 persons
25 m²
2 Single beds
Shower
Heating
room details
Show all roomsLess
Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Locker room
- Lift
- Fire extinguishers
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
Children
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Spa & wellness centre
- Sauna
- Jacuzzi
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Full body massage
Room features
- Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- CD player
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
At The Parkgate Hotel, guests are invited to indulge in a delightful array of dining experiences, featuring modern British fare in a chic atmosphere. From hearty meals to refined afternoon teas, every bite reveals a dedication to quality and authentic flavor.
The Sorting Room
Modern British
Ambiance
Contemporary and inviting, creating a relaxed yet refined dining atmosphere.
Key Offerings
Dine on a menu that includes vegetarian, vegan, and gluten-free options, perfect for satisfying diverse tastes. Enjoy breakfast, lunch, or dinner in a stylish setting that welcomes all.
Reservation
Recommended
Open daily from 12:00 - 22:00
The Lounge
Afternoon tea and tapas
Ambiance
Elegant and intimate setting, perfect for gatherings with friends or business colleagues.
Key Offerings
Savor magnificent afternoon teas accompanied by delicate pastries, or unwind with evening drinks featuring fine wines and tapas for a relaxed dining experience.
Reservation
Not needed
Serves coffee, patisseries, and evening drinks; hours may vary based on specific events.
Location
Westgate Street,
Cardiff,
United Kingdom,
CF10 1DA,
South Glamorgan
Map view
Westgate Street,
Cardiff,
United Kingdom,
CF10 1DA,
South Glamorgan
City landmarks
Museum
National Museum Cardiff
1.7
km
Park
Bute Park
1.5
km
Landmark
Cardiff Bay
2.2
km
Stadium
Motorpoint Arena Cardiff
990 m
Museum
Techniquest
2.1
km
Landmark
Wales National Ice Rink
990 m
Church
St David's Metropolitan Cathedral
990 m
Landmark
Tramshed Cardiff
630 m
Public Building
City Hall
650 m
Landmark
Statue of Sir Gareth Edwards
760 m
University
Cardiff University
1.7
km
Gallery
Kooywood Gallery
1.7
km
Gallery
Martin Tinney Gallery
1.8
km
Nearby
Cardiff Castle Grounds
Cardiff Castle
140 m
Westgate Street
Principality Stadium
140 m
Mall
St David's Dewi Sant
140 m
Market
Cardiff Market
140 m
Church
The City Parish of St John the Baptist
140 m
Shopping Area
Capitol Shopping Centre
140 m
Art object
Animal Wall
140 m
Museum
Museum of Cardiff
140 m
Shopping Area
Castle Quarter Arcade
140 m
Mall
High Street Arcade
140 m
Mall
Duke Street Arcade
140 m
Museum
Firing Line Museum of The Queen's Dragoon Guards and The Royal Welsh at Cardiff Castle
140 m
Cardiff Arms Park Westgate Street
BT Sport Cardiff Arms Park
140 m
Avengers S.T.A.T.I.O.N. Cardiff
140 m
Womanby Street
Castle Emporium
140 m
CardiffWales
River Taff
140 m
Snowdonia National ParkWales
Afon Tryweryn
140 m
Restaurants
Tiny Rebel Cardiff
60 m
25 Westgate Street
Turtle Bay Cardiff
200 m
114-116 St. Mary Street Hodgehouse
Casanova
100 m
13 Quay St
Bar 44 Cardiff
90 m
15-23 Westgate Street Castle Quarter Arcades
Turtle Bay
210 m
114-116 St. Mary Street Hodgehouse
Asador 44
110 m
14-15 Quay Street
Zerodegrees
120 m
27 Westgate Street
Blue Honey Night Cafe
100 m
Quay Street
Cafe Citta
220 m
4 Church Street
The Potted Pig
240 m
27 High Street
The Alchemist
170 m
117 St. Mary Street
Explore Cardiff
Explore Cardiff
Cardiff Castle
2 minutes' walk
A historic castle with stunning architecture and beautiful gardens. Daily tours and occasional events highlight its rich history.
Principality Stadium
2 minutes' walk
A world-famous stadium known for hosting major sporting events and concerts, offering guided tours for an insider's view.
National Museum Cardiff
20 minutes' walk
An impressive museum featuring art, natural history, and archaeology. Free admission makes it accessible to everyone any day.
Bute Park
18 minutes' walk
A sprawling park offering scenic walks, gardens, and riverside paths, perfect for a leisurely afternoon or family picnics.
Tramshed Cardiff
10 minutes' walk
A music venue hosting live performances across genres, perfect for thrill-seekers looking to enjoy a vibrant night out.
Tiny Rebel Cardiff
1 minute' walk
A lively brewery pub with a diverse craft beer selection and comfort food. A casual atmosphere perfect for socializing.
Turtle Bay Cardiff
3 minutes' walk
Caribbean cuisine with vibrant ambiance. Signature dishes include jerk chicken and rum cocktails. Reservations recommended.
Bar 44 Cardiff
2 minutes' walk
A Spanish tapas restaurant with an extensive wine list and authentic dishes. Notable for its cozy setting and group dining.
Casanova
2 minutes' walk
An Italian gem with homemade pasta and a romantic vibe, ideal for couples. Known for accommodating dietary preferences.
Motorpoint Arena Cardiff
13 minutes' walk
A premier concert venue hosting various events from sports to live music. Perfect for fans of all ages looking for excitement.
The City Parish of St John the Baptist
2 minutes' walk
A beautiful church often hosting concerts and exhibitions, providing a serene space for reflection and cultural enjoyment.
Tramshed Cardiff
10 minutes' walk
A popular venue for live music and events, featuring a bar and food stalls, making it a great spot for a night out.
Wales National Ice Rink
13 minutes' walk
An ice skating venue offering public sessions and events. Family-friendly and fun for all ages, with rental skates available.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
58%
loved their spa retreat and can’t wait to return.
5.8/10
Guest rating
Rooms
8.6
Location
9.2
Service
8.6
Dining
8.4
Laurie
United Kingdom,
March
2025
6.4/10
I enjoyed my stay at The Parkgate Hotel, particularly appreciating the elegant decor and the attentiveness of the staff. The breakfast buffet was extensive and of high quality, which made my mornings good. However, I did experience some noise disturbances that affected my sleep, as well as an issue with room cleanliness that dampened my overall impression of the room.
Rooms
7.0
My room was generally clean and comfortable, but I found the carpets needed a good clean. The bed was quite comfortable, making it easy to relax.
Service
9.0
The hotel staff were really lovely and attentive, always willing to help. I appreciated their effort in acknowledging my request for a complimentary upgrade as we were celebrating a special occasion.
Location
9.0
The hotel is in a fantastic location, close to all the main attractions in Cardiff. I found it very convenient for exploring the city.
Dining
8.0
Breakfast options were varied and tasted really good, with fresh fruits and hot food choices that I thoroughly enjoyed.
Facilities
6.0
I appreciated the amenities like room service and dry cleaning, but I had a disappointing experience with trying to book the thermal suite, as staff seemed uninterested in accommodating my requests.
Wayne
United Kingdom,
January
2025
5.6/10
My stay at The Parkgate Hotel was quite a mixed bag. The elegance and cleanliness of the place really struck me, and the breakfast had some great options. However, I did feel a bit bummed about not being able to book the spa facilities and the extra charges for pool access. Overall, a nice experience but with some room for improvement.
Rooms
9.0
The Superior Queen Room was lovely and super cozy, with a great bathroom. I loved the attention to detail in the decor, making it feel very luxurious.
Service
8.0
Staff were attentive, though I only interacted with them briefly. They did acknowledge my request for a complimentary upgrade because of my special occasion, which was a nice touch.
Location
9.0
The hotel's central location made it easy to walk to attractions like the Principality Stadium in Cardiff. I loved being so close to everything!
Dining
9.0
Breakfast was a highlight for me, with a great selection of tasty options. I particularly enjoyed the fresh pastries and homemade rolls.
Facilities
6.0
I was disappointed that the spa facilities were fully booked during my stay, especially since I wanted to enjoy the pool. The $30 charge for a small pool for an hour felt steep too.
Penelope
United Kingdom,
December
2024
5.2/10
I had a lovely stay at The Parkgate Hotel, with standout moments being the delicious breakfast buffet and attentive staff. The hotel's location made it convenient to explore Cardiff's attractions, but I wish I could have enjoyed the spa facilities since I was feeling under the weather. Overall, it was a luxurious experience with notable service, despite not being able to use all the amenities during my visit. 🌟🌼
Rooms
9.0
My Superior Queen Room was spacious, cozy, and impeccably clean, providing a beautiful haven after a day of exploring.
Service
9.0
The staff were incredibly friendly and went above and beyond to make my stay enjoyable, especially during breakfast and check-in.
Location
9.0
The hotel's central location made it easy for me to access Cardiff's key attractions, which was a huge plus.
Dining
9.0
I was particularly impressed by the breakfast, with its variety of delicious options, including fresh fruits and pastries, ensuring a great start to my day.
Facilities
8.0
Although I couldn't enjoy the spa facilities, I was pleased with the overall amenities and the great housekeeping services.
Margaret
United Kingdom,
November
2024
6.2/10
I had a wonderful stay at The Parkgate Hotel, captivated by the hotel's beautiful design and location in the heart of Cardiff. The staff went above and beyond to ensure a welcoming experience, making my visit truly special. However, there were a few minor hiccups during breakfast service that need attention.
Rooms
10.0
My room was stunning with a huge bed and crisp sheets, providing me with a restful night's sleep. The coziness and comfort of the room made my stay more enjoyable.
Service
10.0
The service was lovely and attentive, particularly the reception staff who made me feel truly welcomed. They acknowledged my requests and ensured everything was perfect throughout my stay.
Location
10.0
Being centrally located made it easy for me to explore Cardiff and enjoy local attractions without much hassle. The area felt safe yet vibrant.
Dining
8.0
The breakfast was varied and delicious, though there were moments when certain dishes ran out and took longer to replenish. A bit more organization could enhance the morning experience.
Facilities
9.0
I took advantage of the spa services and enjoyed the thermal suite, which was a highlight of my stay. The access to amenities like room service and housekeeping also made my visit comfortable.
Nathaniel
United Kingdom,
November
2024
6.0/10
I recently stayed at The Parkgate Hotel, and while the staff were attentive and friendly, I experienced a few hiccups during my visit. The location was fantastic, close to everything I wanted to see, and the spa services were a highlight. However, I felt the pricing for drinks at the bar was quite steep, which took away from the overall experience.
Rooms
8.0
My room was clean and cozy, making for a comfortable stay, though I expected more luxurious features given the hotel's reputation.
Service
7.0
The staff were lovely and generally attentive, but there were moments when I felt overlooked, especially during my time at the bar.
Location
9.0
The hotel is situated in an excellent location, right by the city center and close to the Cardiff Stadium, making it easy to explore.
Dining
8.0
I enjoyed a lovely breakfast with a great variety of options, but the self-service format felt a bit impersonal at times.
Facilities
7.0
The access to the spa's thermal suite was enjoyable, but I found the bar prices to be excessively high, which might deter guests from relaxing there.
Access exclusive early booking discounts.
Choose your spa escape today!
Property information and rules
Check-in
from 16:00-23:59
Check-out
from 06:00-11:00
Internet
is available in for free.
Breakfast
A full breakfast is served at the price of GBP21.50 per person per day.
Pets
Pets are not allowed.
Number of floors:
6
Number of rooms:
164
FAQs
About The Parkgate Hotel
What dining options are available at The Parkgate Hotel?
The hotel features an on-site restaurant, The Sorting Room, serving British cuisine.
How far is The Parkgate Hotel from Cardiff Central railway station?
The hotel is approximately 700 m from Cardiff Central railway station.
What popular attractions are near The Parkgate Hotel?
Nearby attractions include Principality Stadium (0.5 km), Cardiff Castle (0.5 km), and Wales Millennium Centre (2 km).
Is there parking available at The Parkgate Hotel?
The hotel is located near multiple city centre parking options, including the NCP car park at Cardiff Westgate Street.
What room amenities can guests expect at The Parkgate Hotel?
Rooms include air conditioning, free Wi-Fi, a flat-screen TV, and complimentary toiletries.
Is breakfast available at The Parkgate Hotel, and what are the options?
Breakfast is available for an additional charge of 21 GBP, including buffet, continental, and Full English/Irish options.
What languages does the staff at The Parkgate Hotel speak?
The staff are proficient in English.
What type of breakfast does The Parkgate Hotel offer?
The hotel offers buffet, continental, and Full English/Irish breakfast options.
What type of services does The Parkgate Hotel provide for business travelers?
The hotel offers 24-hour front desk service and room service.
How far is The Parkgate Hotel from Cardiff Airport?
The hotel is located 19 km from Cardiff Airport.
Does The Parkgate Hotel provide any accessible features?
The hotel offers nine dedicated accessible rooms located close to passenger lifts.
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