The Parkgate Hotel Cardiff | Cardiff ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Westgate Street, Cardiff, United Kingdom, CF10 1DA

The Parkgate Hotel offers luxury accommodations in two beautifully restored historic buildings. This 4-star Cardiff hotel features a rooftop spa, a chic restaurant, and an elegant bar, all within close proximity to key city attractions.

Rooms & Amenities

All 170 rooms at The Parkgate Hotel include amenities such as air conditioning, a flat-screen TV, safes, and free WiFi. Guests can choose from various room types, including Superior Queen and Deluxe King rooms, some featuring seating areas or stunning views of the city.

Dining & Lounge

Dining options include The Sorting Room, which features a British-inspired brasserie menu, and an elegant lounge serving afternoon tea and evening drinks. The Lounge is ideal for enjoying tapas and fine wines in a sophisticated setting.

Leisure & Business

The Parkgate Hotel offers a luxurious spa with four treatment rooms and a variety of Elemis treatments available. There is also a fitness center for guests, and the hotel is designed for both leisure and business travelers with several meeting spaces.

Location & Transportation

Located in Cardiff's vibrant city center, The Parkgate Hotel is within walking distance of Cardiff Castle, St. David's Hall, and the Principality Stadium. Public transport options include several bus stops and Cardiff Central railway station, providing easy travel access.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

Max:

2 persons

305 sq. feet

Bed options:

1 King Size Bed

Shower

Heating

room details

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Deluxe Junior Suite

Max:

2 persons

390 sq. feet

Bed options:

1 King Size Bed

City view

Shower

Heating

room details

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Junior Suite

Max:

2 persons

370 sq. feet

Bed options:

1 Double bed

Shower

Heating

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Center

Cardiff1000 ft

Airports

Cardiff (CWL) 13.4 mi

Bristol (BRS) 47.7 mi

Train

Cardiff Central Railway Station1000 ft

Bus

Bus stop1000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Thermal Suite Bliss

“I treated myself to an evening session in the thermal spa suite, which was discounted for hotel guests. It was truly a value for money experience, especially as I enjoyed a stunning sunset over Cardiff from the hydrotherapy pool.” view full review

Delicious Breakfast Selection

“The selection of breakfast options was fantastic! I particularly enjoyed the elegant dining room ambiance, complete with swing music playing in the background, making my morning feel even more special.” view full review

Comfortable and Stylish Retreat

“My superior queen room was a wonderful haven. The bed was incredibly comfortable, and I loved the built-in reading lights in the headboard, which added a special touch to my stay.” view full review

Splendid Shower Experience

“The bathroom was well thought out, featuring a splendid shower that provided a refreshing start to my morning. It truly felt luxurious and added to the comfort of the overall experience.” view full review

General

No smoking on site
Free Wi-Fi
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Locker room
Elevator
Fire extinguishers

Sports & Fitness

Fitness center

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities

Children

Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Spa & wellness center
Sauna
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Full body massage

Room features

Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Bathtub
Free toiletries
Bathroom telephone

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
CD player
AM/FM alarm clock

Room decor

Carpeted floor

Location

Westgate Street, Cardiff, United Kingdom, CF10 1DA

Map view

street view

Westgate Street, Cardiff, United Kingdom, CF10 1DA

City landmarks

Museums

National Museum Cardiff

1.0 mi

Parks

Bute Park

4800 ft

CardiffWales

Cardiff Bay

1.3 mi

Stadiums

Motorpoint Arena Cardiff

3300 ft

Museums

Techniquest

1.3 mi

Golden Cross Hayes Bridge Road

Wales National Ice Rink

3300 ft

Church

St David's Metropolitan Cathedral

3300 ft

Clare Road

Tramshed Cardiff

2100 ft

Public Building

City Hall

2200 ft

11 St David's Way St David's - Dewi Sant

Statue of Sir Gareth Edwards

2500 ft

University

Cardiff University

1.0 mi

Gallery

Kooywood Gallery

1.0 mi

Gallery

Martin Tinney Gallery

1.1 mi

Nearby

Cardiff Castle Grounds

Cardiff Castle

500 ft

Westgate Street

Principality Stadium

500 ft

Mall

St David's Dewi Sant

500 ft

Market

Cardiff Market

500 ft

Church

The City Parish of St John the Baptist

500 ft

Shopping Area

Capitol Shopping Center

500 ft

Art object

Animal Wall

500 ft

Museums

Museum of Cardiff

500 ft

Shopping Area

Castle Quarter Arcade

500 ft

Mall

High Street Arcade

500 ft

Mall

Duke Street Arcade

500 ft

Museums

Firing Line Museum of The Queen's Dragoon Guards and The Royal Welsh at Cardiff Castle

500 ft

Cardiff Arms Park Westgate Street

BT Sport Cardiff Arms Park

500 ft

Avengers S.T.A.T.I.O.N. Cardiff

500 ft

Womanby Street

Castle Emporium

500 ft

CardiffWales

River Taff

500 ft

Snowdonia National ParkWales

Afon Tryweryn

500 ft

Restaurants

Tiny Rebel Cardiff

200 ft

25 Westgate Street

Turtle Bay Cardiff

700 ft

114-116 St. Mary Street Hodgehouse

Casanova

400 ft

13 Quay St

Bar 44 Cardiff

300 ft

15-23 Westgate Street Castle Quarter Arcades

Turtle Bay

700 ft

114-116 St. Mary Street Hodgehouse

Asador 44

400 ft

14-15 Quay Street

Zerodegrees

400 ft

27 Westgate Street

Blue Honey Night Cafe

400 ft

Quay Street

Cafe Citta

800 ft

4 Church Street

The Potted Pig

800 ft

27 High Street

The Alchemist

600 ft

117 St. Mary Street

Reviews and Ratings

Reviews from guests about their experience.

80%

loved their spa retreat and can’t wait to return.

8.0/10

Great

Rooms

8.6

Location

9.2

Service

8.6

Dining

8.4

Laurie

United Kingdom, March 2025

6.4/10

I enjoyed my stay at The Parkgate Hotel, particularly appreciating the elegant decor and the attentiveness of the staff. The breakfast buffet was extensive and of high quality, which made my mornings good. However, I did experience some noise disturbances that affected my sleep, as well as an issue with room cleanliness that dampened my overall impression of the room.

Rooms

7.0

My room was generally clean and comfortable, but I found the carpets needed a good clean. The bed was quite comfortable, making it easy to relax.

Service

9.0

The hotel staff were really lovely and attentive, always willing to help. I appreciated their effort in acknowledging my request for a complimentary upgrade as we were celebrating a special occasion.

Location

9.0

The hotel is in a fantastic location, close to all the main attractions in Cardiff. I found it very convenient for exploring the city.

Dining

8.0

Breakfast options were varied and tasted really good, with fresh fruits and hot food choices that I thoroughly enjoyed.

Facilities

6.0

I appreciated the amenities like room service and dry cleaning, but I had a disappointing experience with trying to book the thermal suite, as staff seemed uninterested in accommodating my requests.

Wayne

United Kingdom, January 2025

5.6/10

My stay at The Parkgate Hotel was quite a mixed bag. The elegance and cleanliness of the place really struck me, and the breakfast had some great options. However, I did feel a bit bummed about not being able to book the spa facilities and the extra charges for pool access. Overall, a nice experience but with some room for improvement.

Rooms

9.0

The Superior Queen Room was lovely and super cozy, with a great bathroom. I loved the attention to detail in the decor, making it feel very luxurious.

Service

8.0

Staff were attentive, though I only interacted with them briefly. They did acknowledge my request for a complimentary upgrade because of my special occasion, which was a nice touch.

Location

9.0

The hotel's central location made it easy to walk to attractions like the Principality Stadium in Cardiff. I loved being so close to everything!

Dining

9.0

Breakfast was a highlight for me, with a great selection of tasty options. I particularly enjoyed the fresh pastries and homemade rolls.

Facilities

6.0

I was disappointed that the spa facilities were fully booked during my stay, especially since I wanted to enjoy the pool. The $30 charge for a small pool for an hour felt steep too.

Penelope

United Kingdom, December 2024

5.2/10

I had a lovely stay at The Parkgate Hotel, with standout moments being the delicious breakfast buffet and attentive staff. The hotel’s location made it convenient to explore Cardiff’s attractions, but I wish I could have enjoyed the spa facilities since I was feeling under the weather. Overall, it was a luxurious experience with notable service, despite not being able to use all the amenities during my visit. 🌟🌼

Rooms

9.0

My Superior Queen Room was spacious, cozy, and impeccably clean, providing a beautiful haven after a day of exploring.

Service

9.0

The staff were incredibly friendly and went above and beyond to make my stay enjoyable, especially during breakfast and check-in.

Location

9.0

The hotel's central location made it easy for me to access Cardiff's key attractions, which was a huge plus.

Dining

9.0

I was particularly impressed by the breakfast, with its variety of delicious options, including fresh fruits and pastries, ensuring a great start to my day.

Facilities

8.0

Although I couldn’t enjoy the spa facilities, I was pleased with the overall amenities and the great housekeeping services.

Margaret

United Kingdom, November 2024

6.2/10

I had a wonderful stay at The Parkgate Hotel, captivated by the hotel's beautiful design and location in the heart of Cardiff. The staff went above and beyond to ensure a welcoming experience, making my visit truly special. However, there were a few minor hiccups during breakfast service that need attention.

Rooms

10.0

My room was stunning with a huge bed and crisp sheets, providing me with a restful night's sleep. The coziness and comfort of the room made my stay more enjoyable.

Service

10.0

The service was lovely and attentive, particularly the reception staff who made me feel truly welcomed. They acknowledged my requests and ensured everything was perfect throughout my stay.

Location

10.0

Being centrally located made it easy for me to explore Cardiff and enjoy local attractions without much hassle. The area felt safe yet vibrant.

Dining

8.0

The breakfast was varied and delicious, though there were moments when certain dishes ran out and took longer to replenish. A bit more organization could enhance the morning experience.

Facilities

9.0

I took advantage of the spa services and enjoyed the thermal suite, which was a highlight of my stay. The access to amenities like room service and housekeeping also made my visit comfortable.

Nathaniel

United Kingdom, November 2024

6.0/10

I recently stayed at The Parkgate Hotel, and while the staff were attentive and friendly, I experienced a few hiccups during my visit. The location was fantastic, close to everything I wanted to see, and the spa services were a highlight. However, I felt the pricing for drinks at the bar was quite steep, which took away from the overall experience.

Rooms

8.0

My room was clean and cozy, making for a comfortable stay, though I expected more luxurious features given the hotel's reputation.

Service

7.0

The staff were lovely and generally attentive, but there were moments when I felt overlooked, especially during my time at the bar.

Location

9.0

The hotel is situated in an excellent location, right by the city center and close to the Cardiff Stadium, making it easy to explore.

Dining

8.0

I enjoyed a lovely breakfast with a great variety of options, but the self-service format felt a bit impersonal at times.