What is the check-in and check-out policy at The Parkgate Hotel?
Check-in is at 16:00 and check-out is by 11:00.
The Parkgate Hotel, Cardiff
Key details
About the Hotel
Westgate Street, Cardiff, CF10 1DA,
- Steps from Cardiff Castle
Great
8.9
9.1
4.5
4.3
The Parkgate Hotel offers luxury accommodations in two beautifully restored historic buildings. This 4-star Cardiff hotel features a
Rooms & Amenities
All 170 rooms at The Parkgate Hotel include amenities such as air conditioning, a flat-screen TV, safes, and free WiFi. Guests can choose from various room types, including
Dining & Lounge
Dining options include The Sorting Room, which features a
Leisure & Business
The Parkgate Hotel offers a luxurious spa with four treatment rooms and a variety of
Location & Transportation
Located in Cardiff's vibrant city center, The Parkgate Hotel is within walking distance of
“With its prime spot near Principality Stadium, this hotel strikes me as a blend of historic architecture and modern luxury in the city's heart. The Sorting Room restaurant, featured in the Michelin Guide, and the rooftop spa with Elemis treatments enhance the experience. In my view, it's a sophisticated option for those seeking both convenience and indulgence in Cardiff.”
Choose your room type
The Parkgate Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- King Room2 persons305 sq. feet1 King-size bedAir conditioningHeatingroom details
- Signature King Sofa2 persons305 sq. feet1 King-size bed and 1 Sofa bedAir conditioningHeatingroom details
- Deluxe Junior Suite2 persons390 sq. feet1 King-size bedAir conditioningHeatingroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
The Parkgate Hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Locker room
- Lift
- Fire extinguishers
Sports & Fitness
- Fitness centre
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
Children
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Spa & wellness centre
- Sauna
- Jacuzzi
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Full body massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- CD player
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
At The Parkgate Hotel, guests are invited to indulge in a delightful array of dining experiences, featuring modern British fare in a chic atmosphere. From hearty meals to refined afternoon teas, every bite reveals a dedication to quality and authentic flavor.
The Sorting Room
Modern British
Ambiance
Contemporary and inviting, creating a relaxed yet refined dining atmosphere.
Key Offerings
Dine on a menu that includes vegetarian, vegan, and gluten-free options, perfect for satisfying diverse tastes. Enjoy breakfast, lunch, or dinner in a stylish setting that welcomes all.
Reservation
Recommended
Open daily from 12:00 - 22:00
The Lounge
Afternoon tea and tapas
Ambiance
Elegant and intimate setting, perfect for gatherings with friends or business colleagues.
Key Offerings
Savor magnificent afternoon teas accompanied by delicate pastries, or unwind with evening drinks featuring fine wines and tapas for a relaxed dining experience.
Reservation
Not needed
Serves coffee, patisseries, and evening drinks; hours may vary based on specific events.
Location
Westgate Street, Cardiff, CF10 1DA,
Map view
City landmarks
Museum
National Museum Cardiff
1.0 mi
Park
Bute Park
4800 ft
Landmark
Cardiff Bay
1.3 mi
Stadium
Motorpoint Arena Cardiff
3300 ft
Museum
Techniquest
1.3 mi
Landmark
Wales National Ice Rink
3300 ft
Church
St David's Metropolitan Cathedral
3300 ft
Landmark
Tramshed Cardiff
2100 ft
Public Building
City Hall
2200 ft
Landmark
Statue of Sir Gareth Edwards
2500 ft
University
Cardiff University
1.0 mi
Gallery
Kooywood Gallery
1.0 mi
Gallery
Martin Tinney Gallery
1.1 mi
Nearby
Cardiff Castle Grounds
Cardiff Castle
500 ft
Westgate Street
Principality Stadium
500 ft
Mall
St David's Dewi Sant
500 ft
Market
Cardiff Market
500 ft
Church
The City Parish of St John the Baptist
500 ft
Shopping Area
Capitol Shopping Centre
500 ft
Art object
Animal Wall
500 ft
Museum
Museum of Cardiff
500 ft
Shopping Area
Castle Quarter Arcade
500 ft
Mall
High Street Arcade
500 ft
Mall
Duke Street Arcade
500 ft
Museum
Firing Line Museum of The Queen's Dragoon Guards and The Royal Welsh at Cardiff Castle
500 ft
Cardiff Arms Park Westgate Street
BT Sport Cardiff Arms Park
500 ft
Avengers S.T.A.T.I.O.N. Cardiff
500 ft
Womanby Street
Castle Emporium
500 ft
CardiffWales
River Taff
500 ft
Snowdonia National ParkWales
Afon Tryweryn
500 ft
Restaurants
Tiny Rebel Cardiff
200 ft
25 Westgate Street
Turtle Bay Cardiff
700 ft
114-116 St. Mary Street Hodgehouse
Casanova
400 ft
13 Quay St
Bar 44 Cardiff
300 ft
15-23 Westgate Street Castle Quarter Arcades
Turtle Bay
700 ft
114-116 St. Mary Street Hodgehouse
Asador 44
400 ft
14-15 Quay Street
Zerodegrees
400 ft
27 Westgate Street
Blue Honey Night Cafe
400 ft
Quay Street
Cafe Citta
800 ft
4 Church Street
The Potted Pig
800 ft
27 High Street
The Alchemist
600 ft
117 St. Mary Street
Explore Cardiff
Explore Cardiff
Cardiff Castle
2 minutes' walk
A historic castle with stunning architecture and beautiful gardens. Daily tours and occasional events highlight its rich history.
Principality Stadium
2 minutes' walk
A world-famous stadium known for hosting major sporting events and concerts, offering guided tours for an insider's view.
National Museum Cardiff
20 minutes' walk
An impressive museum featuring art, natural history, and archaeology. Free admission makes it accessible to everyone any day.
Bute Park
18 minutes' walk
A sprawling park offering scenic walks, gardens, and riverside paths, perfect for a leisurely afternoon or family picnics.
Cardiff Bay Beach
25 minutes' walk
A man-made beach ideal for relaxation or beach games, especially popular during the summer with various seasonal events.
Tramshed Cardiff
10 minutes' walk
A music venue hosting live performances across genres, perfect for thrill-seekers looking to enjoy a vibrant night out.
Roath Park
5 minutes' drive
A beautiful park with boating lakes and gardens, great for walks or picnics. Equipment rentals available for paddle boating.
Yoga in the Park
18 minutes' walk
Outdoor yoga classes offered in Bute Park, providing a relaxing experience surrounded by nature. Seasonal schedules available.
Tiny Rebel Cardiff
1 minute' walk
A lively brewery pub with a diverse craft beer selection and comfort food. A casual atmosphere perfect for socializing.
Turtle Bay Cardiff
3 minutes' walk
Caribbean cuisine with vibrant ambiance. Signature dishes include jerk chicken and rum cocktails. Reservations recommended.
Bar 44 Cardiff
2 minutes' walk
A Spanish tapas restaurant with an extensive wine list and authentic dishes. Notable for its cozy setting and group dining.
Casanova
2 minutes' walk
An Italian gem with homemade pasta and a romantic vibe, ideal for couples. Known for accommodating dietary preferences.
Motorpoint Arena Cardiff
13 minutes' walk
A premier concert venue hosting various events from sports to live music. Perfect for fans of all ages looking for excitement.
The City Parish of St John the Baptist
2 minutes' walk
A beautiful church often hosting concerts and exhibitions, providing a serene space for reflection and cultural enjoyment.
Tramshed Cardiff
10 minutes' walk
A popular venue for live music and events, featuring a bar and food stalls, making it a great spot for a night out.
Wales National Ice Rink
13 minutes' walk
An ice skating venue offering public sessions and events. Family-friendly and fun for all ages, with rental skates available.
Getting around
Access exclusive early booking discounts.
Choose your spa escape today!
Property information and rules
Check-in
from 16:00-23:59
Check-out
from 06:00-11:00
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of GBP 28.0 per person.
Pets
Pets are not allowed.
Number of floors:
6
Number of rooms:
168
Reviews and Ratings
Reviews from guests about their experience.
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Pros
Clean hotel
Friendly staff
Delicious breakfast
Cons
Slow service
Cold room
Racist comment
Guest reviewsbased on 5 reviews
Keith from United Kingdom
Couple
Superior Queen Room
3 nights in June 2026
|
Reviewed: August 19, 2025
7/10
spacious room friendly staff soft pillows breakfast service
i had a superior queen room and it was spacious. staff were helpful and friendly, i felt welcomed. breakfast was great, it had many choices.
the pillows were too soft and unsupportive.
0 Helpful
Oscar from United Kingdom
Couple
Deluxe King Room
3 nights in November 2025
|
Reviewed: January 28, 2026
9.0/10
Central and Clean Stay
central location clean room friendly staff
The location was central and convenient. The room was super clean and cozy. The hotel staff was efficient and friendly. I had a good experience with breakfast in the dining lounge. I enjoyed a 90 minute spa thermal experience and found it relaxing.
The NCP car park opposite the hotel was not ideal. The stairwells had an unpleasant smell.
Location
9/10
The hotel has a great central position near the stadium and train station. It makes getting around convenient. Public transportation is available nearby, offering easy access to different parts of the area.
Rooms
9/10
The beautiful king room was spacious and quiet. The bed was comfortable. The bathroom included necessary shower accessories and clean towels were supplied daily. The room was super clean and I felt safe in the hotel too.
Service
10/10
The staff provided great customer service. Early check-in requests are considered. I appreciated the staff's friendly and helpful attitude throughout my stay. They addressed any questions quickly.
Facilities
8/10
Breakfast included many choices. The spa is a relaxing place. The hotel offers a discount on parking. Asking about this in advance is recommended. The building housing the hotel is historic and excellent.
0 Helpful
|
Jessica from United Kingdom
Couple
Superior Suite
3 nights in November 2025
|
Reviewed: January 20, 2026
9/10
a romantic Getaway
signature room lovely staff spa treatments
I found the signature room great. The staff were LOVELY, so attentive to every need. I really enjoyed the spa treatments and facilities. Everything felt spot on.
0 Helpful
Oscar from Sweden
Couple
Deluxe King Room
3 nights in November 2025
|
Reviewed: November 26, 2025
8.7/10
Repeat stay confirmed
central location beautiful decor good food
The hotel location worked well for shopping. Getting around was easy and grabbing a drink was simple. The hotel has beautiful decor. The staff members are friendly. Breakfast provided a tasty, good food choice.
An empty biscuit packet lay by the bed. The bedding showed marks, and hairs were on it. This impacted my experience.
Location
9/10
The hotel is central to many activities and restaurants. The area allows for convenient access to shopping destinations.
Rooms
8/10
The king room has a spacious design. The bed provides comfort and ample space. Large windows offer views of the rooftop architecture.
Service
9/10
Staff members are friendly and helpful. The team answers questions and assists with requests. The bar staff serve efficiently during peak hours.
0 Helpful
|
Victoria from United Kingdom
Single
King Room
4 nights in August 2026
|
Reviewed: October 17, 2025
9/10
Quality and Class
spacious room luxury products
The room felt spacious. The tea, coffee, and biscuits in the room were a nice touch. So were the high-end products in the shower room. They felt luxurious and were very useful.
0 Helpful
Show more reviews
FAQs
About The Parkgate Hotel
What dining options are available at The Parkgate Hotel?
The hotel features an on-site restaurant, The Sorting Room, serving British cuisine.
How far is The Parkgate Hotel from Cardiff Central railway station?
The hotel is approximately 700 m from Cardiff Central railway station.
What popular attractions are near The Parkgate Hotel?
Nearby attractions include Principality Stadium (0.5 km), Cardiff Castle (0.5 km), and Wales Millennium Centre (2 km).
Is there parking available at The Parkgate Hotel?
The hotel is located near multiple city centre parking options, including the NCP car park at Cardiff Westgate Street.
What room amenities can guests expect at The Parkgate Hotel?
Rooms include air conditioning, free Wi-Fi, a flat-screen TV, and complimentary toiletries.
Is breakfast available at The Parkgate Hotel, and what are the options?
Breakfast is available for an additional charge of 21 GBP, including buffet, continental, and Full English/Irish options.
What languages does the staff at The Parkgate Hotel speak?
The staff are proficient in English.
What type of breakfast does The Parkgate Hotel offer?
The hotel offers buffet, continental, and Full English/Irish breakfast options.
What type of services does The Parkgate Hotel provide for business travelers?
The hotel offers 24-hour front desk service and room service.
How far is The Parkgate Hotel from Cardiff Airport?
The hotel is located 19 km from Cardiff Airport.
Does The Parkgate Hotel provide any accessible features?
The hotel offers nine dedicated accessible rooms located close to passenger lifts.
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